QEII Halifax Infirmary Emergency Department is working with reduced space, which may lead to delays for those with less urgent concerns. Learn more here.
Starting Saturday, December 14, the entrance to the QEII Halifax Infirmary Emergency Department will change to 1840 Bell Road. Learn more.
There are one or more unplanned disruptions affecting this location. Click here for more information.
There are one or more visitor advisories for this clinic, program or service. Click here for more information.
The Halifax Infirmary is home to the Charles V. Keating Emergency and Trauma Centre. It also houses a number of inpatient units, general surgery, vascular surgery, cardiovascular surgery, orthopedic surgery and outpatient clinics. Registration for outpatient clinics is located at the Summer St. lobby.
The main entrance to the Halifax Infirmary is at 1796 Summer St., across from the Summer St. parkade. Patients and visitors no longer have access to the Halifax Infirmary via the Robie St. entrance. New signage and volunteer resources is in place to support wayfinding.
Patient Switchboard: 902-473-1510
Administrative Switchboard: 902-473-2700
Visitors are welcome throughout the day, except during a rest period between 2:30 p.m. and 3:30 p.m.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
Parking at the Halifax Infirmary for patients and visitors is at the Summer Street parkade located at 1797 Summer St.
Starting December 14. 2024, vehicle and pedestrian access to the QEII Halifax Infirmary’s Emergency Department (ED) will move from 1799 Robie Street to 1840 Bell Road. This new location includes a designated patient drop-off area, emergency department parking, and complimentary curbside parking service. The current temporary ED drop-off and parking area on Robie Street will permanently close on the same day. The main entrance to the ED will not change.
You can pay the parking fee at the machines inside the hospital before you leave or within the parkade. The machine accepts cash or a credit card. The following fees apply:
There is also a parking lot with meters further south from the entrance on Summer St.
There is bike parking at all entrances.
To help make parking easier and more readily available for patients and visitors of the Halifax Infirmary emergency department (ED), a curbside parking service is available at no cost when the ED surface lot is full. This service is provided in partnership with Indigo and is designed to support patients and visitors who require access to the Halifax Infirmary emergency department.
How It Works:
For more information, please speak to an Indigo parking attendant on-site located at the blue ‘Valet’ booth in front of the ED entrance doors. This service is free for all ED patients and visitors.
Patients who need transportation between the HI and VG sites can take the patient and staff shuttle, which runs between sites every 20 minutes during the day.
Shuttle pick-up and drop-off areas are located at the:
*Please note that the shuttle bus is not wheelchair accessible.*
Free public WiFi.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
You can find updated information about fees and bill payments for Canadians and out of country patients here.
During your stay in hospital, you have the option of activating your bedside phone service.
TV Service
Bedside TV service is available at no charge if you request, receive and pay for a private or semi-private room either personally or by using your private health insurance. If you do not have private health insurance, the following rates apply:
Please note: A portion of the revenues generated is returned to the hospital to help fund various hospital improvements.
How to set up bedside TV service
Phone Service
During your stay at the hospital, you will receive breakfast, lunch and supper daily. You can choose from a variety of options each day. The menus typically include:
If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.
The procedure for ordering meals will be further discussed on admission by dietetic technicians. If you need help filling out your menu, or feel you or your family member may be unable fill out the menus daily, please talk to the dietetic technicians.
Summer Savory Restaurant, level 2, Halifax Infirmary building
Open 7 days a week: 7:30 a.m. to 11 p.m.
*The Starbucks location at Level 4 of the Halifax Infirmary is closed
Shoppers Drug Mart, Halifax Infirmary, Summer St. lobby
Hours of Operation:
Monday to Friday: 8:30 a.m. to 5 p.m.
There is a bank machine in the Summer St. Lobby at the Halifax Infirmary.
Place of prayer and meditation
First floor of Halifax Infirmary Room 1211
Weekday Mass
Tuesday, Wednesday, Thursday at Noon
First floor of Halifax Infirmary Room 1211
Services
Veterans Memorial Building - Chapel, Main Floor
Spiritual care
Requests for spiritual care can be made by patients, family member and/or any member of the inter-disciplinary health care team. Call 902-473-4055 from 8a.m. to 4p.m. For after hours urgent matters, call 902-473-2220 and ask for pager 2494.
If you are from outside the Halifax area and need a place to stay, there are not-for-profit lodgings located near the QEII site that specialize in accommodations for patients and families
Halifax Haven Guest Home
5897 Inglis St.
902-421-1650
Point Pleasant Lodge
1121 South Park St.
902-421-1599
The Lodge that Gives (The Cancer Lodge)
5826 South St.
902-420-1849
From December 16 to 20, Robie Street will be closed to northbound traffic between Jubilee Road and Bell Road from 7 p.m. to 6 a.m. each night for gas line installation as part of the Halifax Infirmary Expansion Project.
Starting Saturday, December 14, the entrance to the Emergency Department (ED) will change to 1840 Bell Road. This new entrance will include a patient drop-off area, parking, including accessible parking options.
Please be advised that the blood collection clinic at the Halifax Infirmary is now closed.
For blood collection services, you can book an appointment at an alternate location online anytime or by calling 902-473-2074 or toll-free 1-833-942-2298 between 7 a.m. and 6 p.m., Monday to Friday (excluding holidays).
Patients must be 12 years and older.
Thank you for your understanding and cooperation.
The emergency department is located at the Robie St. entrance of the Halifax Infirmary (1840 Bell Road.). It is open 24 hours a day, seven days a week.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
You can also find estimated wait times for the Halifax Infirmary and other select locations:
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Much of Nova Scotia's healthcare program and service information is now available on the YourHealthNS mobile app. Download for free on the Apple Store and Android Apps for Google Play.
