Starting Saturday, December 14, 2024, the entrance to the QEII Halifax Infirmary Emergency Department has changed to 1840 Bell Road. Learn more.
Please plan for extra travel time when coming to the QEII Halifax Infirmary. As of February 18, the easternmost, northbound lane of Robie Street will be closed for the duration of the Halifax Infirmary Expansion Project, leaving two lanes open. Expect potential delays and consider alternative routes when possible.
Nova Scotia Health is offering a virtual option for people coming to the hospital with urgent, non-life-threatening health issues. Virtual Urgent Care is not a replacement for the local emergency department but will be particularly helpful during times when the local emergency department is temporarily closed.
Receiving urgent care virtually is simple, safe and confidential. At times when virtual urgent care is offered, patients will be assessed by on-site triage staff and register as usual.
Some examples of what may be able to be seen through a virtual appointment include:
When preparing for your appointment there are important items that you must have with you:
Virtual Urgent Care works with on-site clerical and clinical staff. Patients coming to the emergency department would see an on-site triage nurse and register as usual. Patients are then assessed by the triage nurse and if their health matter is appropriate for virtual care, the patient is asked if they would like to see a virtual physician.
If the patient consents, a visit is arranged in a separate room through an on-site computer tablet. Virtual physicians can order any tests or prescriptions (excluding controlled substances) the patient needs. Virtual care nurses may also provide support to the patient during and after the visit. Once the physician finishes the visit, on-site staff receive the physician’s orders. Staff then follow up with the patient to review results, provide any orders for tests or prescriptions, and ensure the patient understands any next steps before they are released/discharged.
Patients who come to emergency departments and need further assessment or are not appropriate for virtual care will be treated by the on-site team. At sites where there is no physician on site, patients with emergency health matters should call 911 for care.
If you have any questions regarding your Virtual Urgent Care appointment, contact nsresults@chsnl.ca. The following information must be included in the email so that we can respond appropriately.
- Patient's Full Name
- Patient's Contact Number
- Appointment Date
There are one or more unplanned disruptions affecting this location. Click here for more information.
Appointments are walk-in only and cannot be booked in advance.
If there is no physician onsite, patients with emergency health matters should call 911 for emergency care.
If patients are under the age of 5, we recommend calling ahead first.
There are one or more unplanned disruptions affecting this location. Click here for more information.
phone: 902-245-6555
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
There are one or more unplanned disruptions affecting this location. Click here for more information.
phone: 902-885-2554
Appointments are walk-in only and cannot be booked in advance.
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
There are one or more unplanned disruptions affecting this location. Click here for more information.
phone: 902-634-4286
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
There are one or more unplanned disruptions affecting this location. Click here for more information.
phone: 902-533-3702
Appointments are walk-in only and cannot be booked in advance.
There are one or more unplanned disruptions affecting this location. Click here for more information.
Virtual Urgent Care is available during the listed hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
phone: 902-384-2220
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
Phone: 902-243-2521 Option 1.
Appointments are walk-in only and cannot be booked in advance.
There are one or more unplanned disruptions affecting this location. Click here for more information.
phone: 902-354-5785
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
There are one or more unplanned disruptions affecting this location. Click here for more information.
Phone: 902-875-2696
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
There are one or more unplanned disruptions affecting this location. Click here for more information.
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
To book an appointment call 902-254-2540, Option 1 during hours of operation.
This service can only address minor health concerns in adults or children over the age of 5.
Patients are asked to arrive no sooner than five minutes before their appointment.
There is a fee charged for out of country patients.
There are one or more unplanned disruptions affecting this location. Click here for more information.
phone: 902-889-2420
Virtual Urgent Care is available during these hours, even if the emergency department is closed.
Appointments are walk-in only and cannot be booked in advance.
Much of Nova Scotia's healthcare program and service information is now available on the YourHealthNS mobile app. Download for free on the Apple Store and Android Apps for Google Play.
