All Saint Springhill Hospital’s Collaborative Emergency Centre is temporarily closed. The hours listed are for virtual urgent care visits only. During the pilot project, patients with urgent, but non life-threatening health matters could see a doctor virtually (online rather than in-person).
How to access virtual urgent care at All Saints Springhill Hospital
STEP 1: Triage/Registration
Patients coming to the site would see an onsite triage nurse and register as usual. Patients are assessed by the triage nurse and if their health matter is appropriate for virtual care, the patient is asked if they would like to see a virtual physician.
STEP 2: Virtual Patient Care
If patient consents, a visit is arranged through a computer tablet in a room onsite.
Virtual physicians will visit the patient by tablet and can order any prescriptions or tests that the patient needs. Virtual care nurses may also provide support to the patient during and after the visit.
STEP 3: Follow-up/Discharge
Once the physician finishes the visit, onsite staff receive the physician’s orders. Staff then coordinate with the patient to review any results, provide any orders for tests or prescriptions and ensure the patient understands any next steps before they are released/discharged.
Please note: If the collaborative emergency centre is closed this means there is no physician onsite and we are offering virtual urgent care only.
This facility is a Collaborative Emergency Centre. During daytime hours, 7 a.m. to 7 p.m., seven days a week, we are open based on physician availability. Please call 902-597-3773 for more information. If a physician is unavailable on a specific day, a closure notice will be posted on our temporary closures page. This facility is closed during overnight hours, 7 p.m. to 7 a.m
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.