We want you to feel safe, heard, and valued while with us, and we are committed to giving you a welcoming space for your care.
Accessibility
All of our sites have access for anyone having issues with mobility. If you need any help, please let us know, and we will be happy to assist.
If you cannot come to us, you may be able to have your blood collected at home. Visit our in-home blood collection web page for more information. You can also ask your health care provider about this service.
Privacy
Your privacy is important to us. Our sites have measures, such as doors or curtains, to help maintain your privacy when you visit. If you have questions or concerns about your privacy while you are with us, please ask our staff.
Our Inclusive Environment
Our goal is for you to feel respected and welcome when you visit. Please see our web page for Equity, Diversity, Inclusion, Reconciliation and Accessibility.
Quality Care
You have a right to the best and safest health care possible. When you visit, we will keep you as comfortable as we can. Please be sure to point out to staff or contact us if anything about our service does not meet your expectations.
Questions and Concerns
Is there is something you want to share with us or ask? We are here to help and welcome your feedback. Please see our staff or visit our Contact Us web page.