Spotlight on Aminta Richard, Practice Facilitator in Western Zone

Our profile spotlight today is on Aminta Richard, a Practice Facilitator at Nova Scotia Health who is anything but conventional. With a diverse background ranging from accounting to computer science, Aminta brings a unique perspective to her role. Over the past two years, she has been an integral part of the team, leveraging her five years of experience in external primary care clinics.

Picture this: the aroma of freshly brewed coffee fills the air as Aminta dives into her day, fueled by caffeine and a quick email check. Armed with her signature "Rolly bag" (a staple for any seasoned practice facilitator), she sets off on her daily clinic visits, ready to tackle challenges head-on.

For Aminta, it is not just about ticking off tasks on a to-do list. Building strong relationships with clinic admin teams is her superpower, laying the groundwork for effective collaboration and seamless teamwork. "Administrative teams are the backbone of every clinic," she emphasizes. "Their support is crucial for effective collaboration and seamless teamwork."

Once she has touched base with the administrative team, Aminta dives into clinic projects, from optimizing EMR (electronic medical records) workflows to fine-tuning clinic operations. Her mission? To make the EMR work for clinics and providers, not the other way around. It is a mantra she lives and breathes, fueled by her commitment to driving positive change in primary healthcare.

The most rewarding part of her job is watching new practice support team members flourish under her mentorship and spreading her passion for improving healthcare wherever she goes. For Aminta, practice facilitation is more than just a job description – it is about empowering teams to achieve their goals and make a tangible difference in the lives of Nova Scotians.

Beyond the clinic walls, Aminta is an advocate for accessible healthcare for all. "There's a lot of work happening behind the scenes," she notes. "We're constantly striving to improve efficiencies and support clinics so they can better serve their communities." She is not afraid to roll up her sleeves and tackle the challenges head-on, whether it is advocating for new clinical applications, mentoring new Facilitators, or championing the Practice Support program.

When she is not busy transforming primary healthcare, you can find Aminta indulging in her love for feline companionship (her cats make regular cameos in her Teams calls) or ensuring there's never a shortage of snacks in sight – after all, a well-fed team is a happy team!

Aminta's commitment to making healthcare more accessible and efficient is truly inspiring. Follow her journey as she continues to positively impact primary healthcare in Nova Scotia!

To learn more about Practice Support, visit PHCQuality.ca or email PHCPracticeSupport@nshealth.ca.

Photo of Aminta Richard, Practice Facilitator in Western Zone