QEII Halifax Infirmary Emergency Department is working with reduced space, which may lead to delays for those with less urgent concerns. Learn more here.
Starting Saturday, December 14, the entrance to the QEII Halifax Infirmary Emergency Department will change to 1840 Bell Road. Learn more.
Born and raised in India, Philip Chandy has always had a passion for education and community improvement. His academic background includes a Bachelor of Arts in economics, a Bachelor of Education in social science and a Master of Education in curriculum studies.
Chandy joined Nova Scotia Health in 2021 and began his current role as a Practice Facilitator in Spring 2024, which focuses on enhancing the quality of primary healthcare across the Central Zone by working hands on with healthcare teams.
“Practice facilitation is an ongoing, collaborative process designed to enable healthcare practices to improve their operational efficiency and provide patients with high-quality care,” said Chandy.
Chandy helps teams streamline their work and adopt best practices using evidence-based guidelines, making sure that patients receive high-quality, consistent care. He also helps healthcare teams reduce inefficiencies and lower the burden on staff. His support not only helps staff and providers feel more confident in their roles but also improves patient outcomes in the long run.
He enjoys working with primary healthcare teams, where he can help identify challenges and develop solutions that enhance patient care. "One of my favorite parts of this job is helping healthcare providers build their skills and confidence, fostering a sense of empowerment and ownership over their practice improvements," said Chandy.
For Chandy, the most rewarding part of his role is knowing that his work helps others.
“If we focus on holistic care and continuity, primary healthcare teams can address a wide range of health needs, ensuring better health outcomes, reduced hospital admissions, and a higher quality of life for Nova Scotians,” said Chandy.
Outside of work, Chandy is always looking for new experiences. He enjoys experimenting in the kitchen and trying new recipes. "Cooking is a fun way to be creative," he said. He also loves exploring nature trails and finds the outdoors both refreshing and inspiring. A lifelong learner, Chandy also has a knack for picking up new languages and enjoys practicing them in his free time.
With a deep commitment to improving healthcare and a love for learning, Chandy continues to play an integral role in providing better healthcare for all.