Dartmouth General Hospital provides services to approximately 120,000 people in Dartmouth and surrounding areas.
Contact
Emergency Department Wait Times
You can find predicted wait times for select emergency departments in Nova Scotia:
Emergency Department Wait Times
Visiting Hours
Please note: There are currently visitor restrictions in place due to COVID-19. Please visit www.nshealth.ca/temporaryclosures for up-to-date information.
Visitors are welcome throughout the day except during a rest period between 2:30 p.m. and 3:30 p.m.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
Information Desk
*The Information Desk has recently relocated due to renovation. It is now in room 2508.
Dartmouth General Hospital Foundation
Today and since its inception in 1975, the Dartmouth General Hospital Foundation (DGHF) has been a driving force in connecting community and hospital. Through the tremendous generosity of community, friends and partners, the DGHF has positively impacted and supported the delivery of exceptional patient care at the Dartmouth General Hospital through more than $42 million dollars invested in equipment, facilities and programs.
Visit https://www.dghfoundation.ca to learn more.
Parking
*The DGH Foundation parking office has recently relocated due to renovation. It is now in room 2200.
There is no fee for patient visitor parking at the Dartmouth General Hospital.
Staff must park in their currently assigned lots, using appropriate hang tags and swipe cards between 7 a.m. and 8 p.m. Staff who park on-site in patient-designated parking during peak hours will be charged $6 per hour with no daily maximum.
Validation process: Patients and visitors will receive a validation ticket to leave gated lots at Dartmouth General Hospital without paying from a parking office team member in the main lobby, or from security in the Emergency Department to exit the parking lot between 7:00 a.m. and 8:00 p.m. Tickets will be available at information desks and registration kiosks. Where kiosk registration isn’t necessary, rebate tickets will be given out by clerical staff in their respective clinics.
Summer Street parkade: Carpooling spaces will no longer be available for staff.
Parking on street: Free parking does not apply to metered parking on the streets surrounding our CZ sites.
We sincerely appreciate everyone's patience and cooperation as we finalize parking details at each site. Please refer to this frequently asked questions document for more information.
Any questions or concerns not addressed here can be directed to NSHealthParking@nshealth.ca.
Semi-private and Private Rooms in Nova Scotia Hospitals
- Private room: Includes one bed and one washroom. You can find current rates here.
- Semi-private room: Includes two beds separated by curtains and one washroom. You can find current rates here.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
Fees and Bill Payments
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV in Your room
Bedside TV service is available at no charge if you request, receive and pay for a private or semi-private room either personally or by using your private health insurance. If you do not have private health insurance, the following rates apply:
- Premium TV: $12.45 per day plus taxes
Please note: A portion of the revenues generated is returned to the hospital to help fund various hospital improvements.
How to set up bedside TV service
- To activate your television, just dial 2999 from your bedside telephone.
- A customer service representative is available every day between 2 p.m. and 8 p.m. to address any questions or concerns, receive cash payment and process your request.
Phone Service
Patient's are encouraged to bring their own cell phone, or other communication device, along with chargers for any anticipated hospital stay.
To reach a patient who doesn't have their own communication device, please call the main switchboard at 902-465-8300.
Inpatient Meals
During your stay at the hospital, you will receive breakfast, lunch and supper daily. You can choose from a variety of options each day. The menus typically include:
- Breakfast: An assortment of homemade muffins, hot and cold cereals, yogurt and fruit, coffee or tea.
- Lunch: Choose from soup and sandwiches, mixed vegetables, pasta and casseroles, including dessert of fresh fruit or a sweet.
- Supper: Options include meat, fish, potatoes and vegetables.
If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. The procedure for ordering meals will be further discussed on admission by dietetic technicians. If you need help filling out your menu, or feel you or your family member may be unable fill out the menus daily, please talk to the dietetic technicians.
Cafeteria and Vending Machines
The cafeteria is located on the basement level.
Hours of operation
Monday to Friday: 7:30 a.m. to 2:45 p.m.
There are also vending machines outside the cafeteria and prepared sandwiches and snacks are available at the gift shop.
Gift Shop
Hours:
Mon 9:30-5
Tue 9:30-5
Wed 9:30-5
Thurs 9:30-5
Fri 9:30-5
Sat 1:30-4
Sun 1:30-4
Spiritual Spaces and Quiet Rooms
*recently relocated due to renovation
The Place of Prayer and Meditation is in room 2008. It is open 24 hours a day. There are prayer mats, a meditation cushion and other spiritual resources available.
Bank Machines
A bank machine is located in the main lobby of the hospital.
About
Dartmouth General Hospital provides services to approximately 120,000 people in Dartmouth and surrounding areas.
QEII Health Sciences Centre/DGH New Generation Construction News and Updates
Visit the QEII New Generation Project website for redevelopment information, news and updates.
Patient Experience Survey
Tell us about your experience as a patient at DGH here.