The Cape Breton Regional Hospital is the regional referral and trauma centre for Cape Breton Island. The Cape Breton Regional is part of a four hospital complex that also includes Glace Bay, New Waterford Consolidated and Northside General Hospitals.
Patient Switchboard: 902-564-5566
Administrative Switchboard: 902-567-8000
Changes have been implemented to limit access to health care facilities to support the measures that have been put in place to reduce the spread of COVID-19 virus.
We understand these restrictions are concerning for our patients and their families; however, they are in place to protect our patients, the public and our staff during the COVID-19 pandemic.
Public access to Cape Breton Regional Hospital (CBRH) is limited to the front entrance. A security desk at this entrance will be staffed by security and NSHA personnel. Visitors will be asked which patient they are visiting or which health program or service they are looking to access. This information will be verified before the visitor will be allowed to enter the hospital. Visitors will also be asked screening questions.
There will not be any access to CBRH through the pedway link with Health Park.
Please note: There are currently visitor restrictions in place due to COVID-19. Please visit http://www.nshealth.ca/coronavirus-home/nova-scotia-health-visitor-restrictions for up-to-date information.
Visitors are welcome between the hours of 8 a.m. and 8 p.m. There are exceptions to visiting hours. Visitor restrictions may vary based on the unit. Please check with nursing staff.
*Learn more about NSHA's Family Presence Policy, which welcomes up to two people named by the patient to be their family or primary support person/people.
A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital.
There is free public Wifi. To request access, send an email to wifi@cbdha.nshealth.ca requesting connection. There will be an automated reply with the information required.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.TV & Phone in your Room
You can find updated information about costs associated with semi-private and private Rooms in the hospital here.
You can find updated information about fees and bill payments for Canadians and out of country patients here.
TV Service
TVs are available in most patient rooms. There is a cost to setting up TV services. Please check with your nursing staff.
Phone Service
Bedside phones are also available in most patient rooms.
To connect your phone service, dial 499 from your bedside telephone and a BellAliant representative will arrange to have your telephone service connected, transferred to another bed, or disconnected.
When you are discharged remember to dial 499 to request that your phone be disconnected so that billing is stopped.
Daily service and connection charges are billed to your BellAliant home telephone account.
If you are with another provider, BellAliant will create a separate account for the duration of your hospital stay.
During your stay at the hospital, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive. Food is provided based on your doctor’s diet order. Please check with nursing staff if you have any questions about ordering your food.
Cafeteria, Basement floor (Level 1).
Hours of operation:
Monday to Friday: 7:30 a.m. to 4 p.m.
Saturday and Sunday: 9:30 a.m. to 2 p.m.
The hospital is connected to HealthPark by a pedway. There is a Tim Horton’s, Subway and Pharmasave on the first floor of HealthPark.
There are two bank machines at the hospital. One is located near the main entrance and the other machine is outside of the cafeteria.
The chapel is located near the main entrance of the hospital. There are designated family rooms on different units. Please check with nursing staff if you want to use one.
The Cape Breton Regional Hospital is the regional referral and trauma centre for Cape Breton Island. The Cape Breton Regional is part of a four hospital complex that also includes Glace Bay, New Waterford Consolidated and Northside General Hospitals.
Appointments are required for blood collection service.
If you have a referral, you may book an appointment for blood collection at this location anytime online or by calling 902-563-8545 or toll free 1-833-395-1440 from 8 a.m. to 3:30 p.m. Monday to Friday (excluding holidays).
Bacterial testing is currently not available at this location. Please drop samples to Bureau Veritas Laboratories, 465 George St, Sydney, NS (902-567-1255). Chemical testing is still available through the NSH clinical laboratories and sent to CZ Environmental Services.
The emergency department is located at the front of the hospital. It is open 24 hours, seven days a week*.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
You can also find estimated wait times for Cape Breton Regional and other select locations:
These are not drop-in clinics. To schedule an appointment, please call 902-574-3275. Phone lines will be open at 3:30 p.m. on April 17 and May 1 for same-day appointment booking. The number of appointments each day is limited. Hospital parking rates of $3.00 apply.
Ask your primary care provider for a referral to a Diabetes Centre. It will be reviewed by our team and you will be contacted for an appointment.
Tel: (902) 567-7745
Fax: (902) 567-7970
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(902) 567-7752
(902) 578-2260
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