Nova Scotia Health is comprised of 41 hospitals and 140 healthcare facilities, totaling 8 million square feet of physical space. That’s 8 million square feet where lifesaving care, groundbreaking research and critical learning take place every day, but it’s also space that is hard on the environment.
It’s often the little things that make a big difference. That was certainly true when a patient undergoing cancer treatment provided feedback about Nova Scotia Health washrooms to the Cancer Care Quality Council. Cancer Care leadership passed the feedback along to the Maintenance and Operations team. As someone who used an ostomy bag, the patient was frustrated by the absence of simple items that would help make the experience of changing her ostomy bag easier. Her comment? “I just need a shelf and some extra hooks.”
Just as flight simulators have been the standard learning and testing model for the airline industry for many years, the use of simulation can be the answer to developing health professionals’ knowledge, skills, and attitudes, while maintaining patient safety. Providing planned, standardized learning opportunities supports participants to understand each health care provider’s respective role, and how to work effectively together.
Simulated scenarios include multiple evidence-based components: pre-brief (introduction to the simulation environment and case material), clinical scenario, and post-scenario debrief, which creates space for guided reflection and shared insight into individual as well as team growth.
Although it was months ago, pharmacy manager for Annapolis Valley, Jaime McDonald, spoke with pride and emotion about the delivery of the automated system for medication management at Valley Hospice in Kentville last December.
“When we delivered the Omnicell to Valley Hospice, it was Christmas time,” said McDonald. “The nurses were in tears and everybody was cheering and clapping as it rolled in. Staff were so happy and continue to be happy.”
Being in the hospital for any length of time can cause a great deal of stress for patients and their families, particularly when serious illness or injury results in a loss of income, or the ability to care for ourselves or others. The financial burden of being sick is even greater as the cost of living continues to rise.