Nova Scotians without a family practice can join a provincial wait list through 811

As of Nov. 1, Nova Scotia Health Authority will launch its Need a Family Practice service. Nova Scotians who do not have access to a family practice, such as a family doctor or nurse practitioner, can call 811 Monday to Friday, 10 a.m. to 6 p.m., or visit to be added to a provincial wait list. As always, Nova Scotians can call 811 and speak with a registered nurse for reliable, trusted health advice 24 hours a day, seven days a week.

“Our goal with the Need a Family Practice service is to make it easier for Nova Scotians who do not have access to a family practice to identify their need,” said Dr. Lynne Harrigan, Vice President, Medicine, Nova Scotia Health Authority. “Having people call 811 provides one convenient point of contact, and the option to speak with a registered nurse about any current health concerns.”

Individuals on the wait list will be contacted directly by a family practice in their community when a spot becomes available. Time to receive a call back will vary based on community and availability of providers.

Those who have placed their name on a local wait list through Nova Scotia Health Authority before Nov. 1 will automatically be moved over to the new list. They will maintain their order of priority based on the date of their original call. Automated calls are being made to confirm those who already have their name on the list.

Nova Scotia Health Authority has also established a provincial toll-free line for family practices to identify their ability to take on new patients. These practices will be provided with a list of people needing a family practice in their community.

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Media Inquiries:

Kristen Lipscombe

Nova Scotia Health Authority