The emergency department has a separate entrance. It is open 24 hours, seven days a week.
If you need help immediately, call 911.
To access the mental health mobile crisis team call 902-429-8167 or toll-free at 1-888-429-8167. This is a 24 hour, seven days a week phone service to help you or your loved one cope with mental health and addiction challenges in the moment.
Clinics and Services
- Adult Mental Health & Addiction Services Programs
- Ambulatory Care Clinic
- Asthma Care Centre
- Chronic Pain Clinic
- Diabetes Centre
- Diagnostic Imaging / x-ray (DI)
- Emergency (ED)
- Laboratory Services
- Nova Scotia Hearing and Speech Centre
- Oncology Clinic
- Organ and Tissue Donation - Legacy of Life
- Palliative Care Services
- Pastoral Care Services
- Residential Mental Health
Visitors are welcome between 11 a.m. and 2 p.m. and between 3:30 p.m. and 8 p.m. Please check with nursing staff if you want to visit outside of the standard visiting hours.
A $3 parking fee will be charged when you exit the parking lot. Please make sure you have the correct change before leaving the hospital. Change machines are located in the lobby and in the emergency department.
WiFi and Internet Access
Free public WiFi.
We make every effort to make sure your stay with us is as comfortable as possible. Patients requiring semi-private or private rooms for medical reasons always have priority; however, private or semi-private rooms may be available on request.
Private room: $175 per day - Includes one bed and one washroom.
Semi-private room: $155 per day - Includes two beds separated by curtains and one washroom.
Ward room: Covered under your Nova Scotia Health Card (MSI) - Includes three or four beds (separated by curtains) and one washroom.
Space in our private and semi-private rooms is limited. The sooner we have your insurance information the more likely we are to be able to accommodate your request.
When the booking clerk calls with your hospital admission date, let them know you are interested in a private or semi-private room.
When you are admitted, be sure to have your private insurance card with you and let the admitting clerk know you have requested a private or semi-private room.
TV and Phone in your Room
TVs are located in most patient rooms. There may be a connection and service fee.
Each patient room has a phone that receives incoming calls. Patients can dial 499 to make arrangements for service to place outgoing calls. There is a fee for this service.
During your stay, you will receive breakfast, lunch and supper daily. If you follow a special diet or have food-related allergies or sensitivities, let us know when you arrive.
When you are admitted, you will receive a service menu. To order your meal, dial 444 and place your order with our call centre staff. This service is available from 7 a.m. to 6 p.m.
Cafeteria and Vending Machines
Hours of operation:
Monday to Friday: 7:30 a.m.to 2:30 p.m.
Weekends and holidays: Closed
Hours of operation:
Monday to Friday: 7 a.m. to 7:30 p.m.
Weekends and Holidays: 8:30 a.m. to 6 p.m.
The Apple Cart
Hours of operation:
Monday to Saturday: 10 a.m. to 4 p.m. and 6:30 p.m. to 8p.m.
Sundays and holidays: 1 p.m.to 4p.m. and 6:30 p.m. to 8p.m.
Spiritual Spaces and Quiet Rooms
The chapel is located on level two and is open 24 hours a day.
There is a coordinating chaplain on staff at the hospital. You can reach the coordinating chaplain at 902-678-7381 ext. 2252.
There are also community clergy of most faiths and denominations who can be contacted. Some denominations have lay pastoral visitors to visit members of their own church or denomination.
Bank machines are located in the lobby and in the Emergency Department.
Having a Baby at Valley Regional Hospital
Watch this video to find out everything you need to know about having a baby at South Shore Regional Hospital, or visit our
Visit our Maternal and Child Health Services page to learn more about our programs and services.
Valley Regional Hospital, which opened in 1992, serves the people of Kings and Annapolis Counties, and provides specialty services as a referral centre for the Annapolis Valley and other areas of Western Nova Scotia.