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There is a phone service interruption at Strait Richmond Hospital in Cape Breton.  A temporary work around has been put in place so the site is able to receive incoming phone calls through the regular switchboard number 902-625-3100. Crews are working on restoration of inbound calling to all other site phone lines.  We apologize for any inconvenience.

 

Nova Scotia Health has made changes to parking and the main entrance of the QEII Halifax Infirmary. Learn more.

For all medical emergencies dial 9-1-1

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Accessing Care

There are many ways to access care from Nova Scotia Health, including in-person, virtual and telephone options.

Answer a few quick questions to receive personalized instructions for accessing appropriate care near you.

Get Started

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Tele-Care

Tele-care is a free-confidential health advice and information line staffed by registered nurses 24/7. Call:

8-1-1

If you are hearing impaired, call: 7-1-1 (TTY)

More Info

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Mental Health Crisis

The Mental Health Crisis line is toll-free and available to help 24/7 or go to your closest emergency department.

1-888-429-8167

Website

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Poison Control

Poison experts at the Atlantic Canada Poison Control Centre are available 24/7. Call:

1-800-565-8161

Website

For subject-specific information, use our online contact form

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Need a Family Practice Registry

If you are new to Nova Scotia or are currently without a family practice, you may register to be notified when a primary care provider in your area is accepting new patients.

Get Started

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Clinics, Programs, and Services

Browse our directory for contact and access information, including referrals and scheduling appointments.

Clinics, programs and services

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Locations and Facilities

Browse our directory for address information and maps.

Locations and Facilities

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Billing and Payments

For billing or payment related questions, visit Fees and Bill Payments, or call:

1-844-783-7416

To make a secure payment online, visit the NSH Online Payments Portal.

General Inquiries

Social Services

24/7 navigational assistance in over 100 languages, connecting Nova Scotians experiencing unmet social or human needs with organizations able to meet those needs. Call:

2-1-1

NS Health Card (MSI)

For MSI related matters and questions including lost or stolen health cards, call:

1-800-563-8880

8:00 a.m. to 5:00 p.m Monday to Friday, excluding holidays.

Records

For questions relating to health records, call:

902-473-5512

To request a copy of immunization records, call:

902-481-5800

Feedback

We sincerely appreciate feedback. We've tried to make the process as simple as possible by creating a page that outlines all the ways you can connect with us to share your experience.

Feedback

Employment

Nova Scotia Health uses a number of platforms to post career and employment opportunities online.

Careers

How to Help

There are many ways to contribute your time to making health care in Nova Scotia better.

Get Started

If you'd like to financially contribute to health care in Nova Scotia, consider connecting with one of Nova Scotia's foundations.

Foundations

Media Inquiries

All media requests should be directed to the Communications team. We've created a page with resources and contact information to make connecting with Nova Scotia Health as simple as possible.

Media Resources

Contact

Need a Family Practice registry information:
811

Contact

COVID-19 information - Toll Free within Nova Scotia:

Nova Scotia Health Online Contact Information

Please review our Privacy Policy for more information on how your personally identifiable information may be collected, used and stored.

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This EHS Feedback form is to be used by anyone wishing to discuss/inquire about the service provided by EHS and/or an EHS Contractor:

https://novascotia.ca/dhw/ehs/feedback.asp

The Medical Services Insurance Programs are administered by Medavie Blue Cross on behalf of the Nova Scotia government.  You can find information about renewing your card, changing you address, eligibility, out of province claims, lost or stolen cards and more at https://novascotia.ca/dhw/MSI.

Nova Scotia's Health Insurance Programs are designed to provide eligible residents with coverage for medically required hospital, medical, dental and optometric services with some restrictions. Visitors to Nova Scotia are not considered eligible residents and are not eligible for coverage.

The Department of Health and Wellness provides policy direction for the programs. The Hospital Insurance Program is administered directly by the Department of Health and Wellness. The cost of providing these services to Nova Scotians is met through the general revenues of the province. You pay no premiums.

Please carry your signed Nova Scotia Health Card with you at all times. You must present it to the physician and/or hospital each time you need insured hospital or physician services.

The Need a Family Practice Registry  assists Nova Scotians who are looking for a primary care provider (family doctor or nurse practitioner).

Call 811 to speak to someone if:

  • You prefer to register by phone rather than online
  • You are new to Nova Scotia and do not have a Nova Scotia Health Card

811 Staff are available Monday through Friday, between 10 a.m. and 6 p.m.

The Nova Scotia Pharmacare Programs, which are Nova Scotia’s public drug plans, helps residents with the cost of prescribed drugs and devices which are indicated as benefits in the Nova Scotia Formulary, as well as with the cost for some services to which a level of coverage applies under a particular program.

Continuing Care supports people who need home care, community care services and long-term care. Call us toll-free for more information or to make a referral for you or your loved one.

1-800-225-7225 (toll-free within Nova Scotia)


If you are calling from outside Nova Scotia about someone who lives in the province, please call the appropriate number below. These intake offices operate every day of the week from 8:30 a.m. to 4:30 p.m. 

  • Annapolis and Kings Counties 902-487-0297
  • Cape Breton County, Northern and Central Inverness County and Victoria County 902-487-0298
  • Colchester County and Municipality of East Hants 902-487-0296
  • Cumberland County 902-487-0296
  • Guysborough, Antigonish and Richmond Counties and the southern portion of Inverness County 902-487-0298
  • Halifax, Eastern Shore and West Hants 902-487-0607
  • Pictou County 902-487-0296
  • Lunenburg and Queens Counties 902-487-0297
  • Digby, Shelburne and Yarmouth Counties 902-487-0297

Before you reach out, please check our COVID resources to see if your question can be answered here:

Nova Scotia Health is recruiting internationally educated professionals with healthcare backgrounds for many roles. If you are interested, our team is standing by to help you start the process.

For more information, please send an email to: niche@nshealth.ca

or

Contact us by completing this form.

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